Terms of Service
Effective Date: August 25, 2026
1. Acceptance of Terms
By accessing and using the Hope & Serenity Collective ("Company," "we," "our," or "us") website, www.realityofhope.com (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, please do not use the Site.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
You may not misuse the Site, attempt to interfere with its operation or security, transmit unlawful or harmful content, or use the Site for fraudulent or unauthorized purposes.
3. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, designs, and other materials, is the property of Hope & Serenity Collective or its content suppliers and is protected by applicable United States and international intellectual property laws.
Unauthorized reproduction, distribution, modification, or other use of Site content may violate copyright, trademark, and other applicable laws.
4. User Information and Accounts
Certain features of the Site may require you to provide personal information or create an account. You agree to provide accurate and complete information and to keep your information current.
If an account is created, you are responsible for maintaining the confidentiality of your account information and for activity occurring through your account.
5. Services
Hope & Serenity Collective provides mental health, wellness, and related professional services. Information presented on the Site is intended to provide general information about our services and does not establish a professional or therapeutic relationship by itself.
By requesting or scheduling a service through the Site, you agree to provide accurate information and comply with any additional informed-consent forms, policies, agreements, cancellation policies, or other terms applicable to the specific service you receive.
6. Payment
Payments for services may be processed through payment methods made available by Hope & Serenity Collective or its authorized payment processors.
Prices, fees, services, and availability are subject to change. Additional payment, cancellation, refund, or financial policies may apply to specific services and will be communicated when applicable.
7. SMS/Text Messaging
By providing your mobile telephone number and affirmatively consenting to receive SMS messages from Hope & Serenity Collective, you agree to receive text messages consistent with the consent you provided. These communications may include appointment confirmations, reminders, service-related notifications, and other communications you have agreed to receive.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Hope & Serenity Collective using the information below.
Consent to receive SMS messages is not a condition of purchasing services.
Your SMS opt-in information and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
8. Termination
We reserve the right to restrict or terminate access to the Site when we reasonably believe that use of the Site violates these Terms, applicable law, or the rights or safety of Hope & Serenity Collective or others.
9. Limitation of Liability
The Site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Hope & Serenity Collective makes no warranties regarding the availability, accuracy, or operation of the Site.
Your use of the Site is at your own risk. Nothing in these Terms is intended to limit rights or responsibilities that cannot legally be limited under applicable law.
10. Governing Law
These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict-of-law principles.
11. Changes to These Terms
We reserve the right to modify these Terms from time to time. Changes will become effective when posted on the Site unless otherwise stated.
Your continued use of the Site following the posting of changes constitutes acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, please contact us:
Hope & Serenity Collective
2311 West Market St., Suite 1B
Akron, Ohio 44313
www.realityofhope.com
330-614-5438
info@realityofhope.com