Policies | Reality Of Hope

Effective Date: August 25, 2026

Introduction

Welcome to Hope & Serenity Collective ("Company," "we," "our," or "us").

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.realityofhope.com (the "Site") or provide information through our website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Site.

Information We Collect

We may collect information that you voluntarily provide to us through the Site, including:

Personal Data

Personally identifiable information such as your name, email address, telephone number, and other information you voluntarily provide when you submit a contact form, request information, schedule an appointment, register for services, or otherwise communicate with us through the Site.

Derivative Data

Certain information may be automatically collected when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed before, during, or after visiting the Site.

Financial Data

If you make a payment or purchase services through the Site, payment-related information may be collected or processed through the payment methods or third-party payment processors made available through the Site.

Use of Your Information

We may use information collected through the Site to respond to inquiries, provide requested services, communicate regarding appointments or services, process transactions, maintain and improve our Site, and fulfill other legitimate business purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Communications

If you provide your mobile telephone number and consent to receive SMS communications from Hope & Serenity Collective, we may send you text messages consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchasing services.

Security of Your Information

We use administrative, technical, and physical security measures designed to help protect your personal information. However, no security measures are perfect or impenetrable, and no method of electronic transmission or storage can be guaranteed to be completely secure.

Do-Not-Track Features

Some web browsers and mobile operating systems include a Do-Not-Track ("DNT") feature or setting that allows you to signal preferences regarding the collection of information about your online browsing activities. Our Site's response to these signals may depend on the technologies and services used to operate the Site.

Your Information

You may contact us to request that we review, update, correct, or delete personal information you have provided to us, subject to applicable legal, regulatory, contractual, and record-retention requirements.

Certain information may be retained when necessary to comply with legal requirements, prevent fraud, resolve disputes, enforce agreements, or fulfill legitimate business and record-retention obligations.

If you have questions or comments about this Privacy Policy, please contact us:

Hope & Serenity Collective
2311 West Market St., Suite 1B
Akron, Ohio 44313
info@realityofhope.com
330-614-5438